Please confirm before asking your question.

Stock status

Items available for purchase on the website are in stock. Only products listed on the website are for sale. Individual parts are not sold separately.

Custom Bike (tire size, parts information)

Manufacturers used, point of purchase, sizes and specifications, and design drawings are confidential as intellectual property. We cannot answer inquiries about them (e.g., tire sizes used, manufacturers used).

Country-specific Regulations: E-Mark, environmental regulations

This product is manufactured in compliance with Thai regulations, etc.
It is operationally impossible to apply for compliance with various regulations in all countries worldwide, and such applications have not been made. Please understand this before purchasing.

Delivery date

Delivery time is approximately 7 to 10 days. Please allow around two weeks as it may be delayed due to weekends or other reasons. Delays are more likely during holiday periods, New Year's, Christmas season, Chinese New Year, Songkran, and vacation seasons.

Shipping fee

Prices are inclusive of shipping/exclusive of tax.

Delivery Status

Once a product with a tracking code has been shipped, its delivery is handled by the post office. Even if you contact us, we do not have any information beyond the tracking code. We apologize for the inconvenience, but please inquire directly with the post office. Thank you for your understanding.

Cancel

Cancellations are only possible after you have received the item. Once an order is placed, our contracted delivery company automatically begins processing it. Therefore, cancellations cannot be made until the product arrives. Please refer to our Terms of Service.

Aftercare

Please provide your order number. We will check your purchase history and respond accordingly.
We do not provide after-sales care, warranty services, or answer questions regarding products purchased from other stores.

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